Privacy Policy

Last Updated: 07-09-2025

At Ultra Home, accessible from https://ultrahome.site, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your data, and it outlines your rights under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

1. Information We Collect

We may collect and process the following types of data:

a. Personal Data

Information that directly or indirectly identifies you, such as:

  • Name
  • Email address
  • IP address
  • Billing or shipping address (if applicable)
  • User account information (if applicable)

b. Non-Personal Data

Including but not limited to:

  • Browser type
  • Device information
  • Geographic location (approximate)
  • Usage data (e.g., pages visited, time spent)

c. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze traffic. You can control cookies through your browser settings.

2. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests (e.g., improving services, preventing fraud)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to user inquiries and support requests
  • Send newsletters and marketing content (with your consent)
  • Customize content and user experience
  • Comply with legal obligations

4. Sharing and Disclosure

We may share your information with:

  • Service Providers: For hosting, analytics, marketing, and support
  • Legal Authorities: If required by law, regulation, or legal process
  • Business Transfers: In the case of a merger, sale, or acquisition
    We do not sell your personal data.

5. Your Rights

a. GDPR – EEA Residents

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

To make a request, email us at oliviacreativeworks@gmail.com.

b. CCPA – California Residents

You have the right to:

  • Know what personal data we collect, use, and share
  • Request deletion of your data
  • Opt-out of the sale of personal data (we do not sell your data)
  • Not be discriminated against for exercising your rights

You can exercise your rights by contacting us at oliviacreativeworks@gmail.com.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We use industry-standard measures to secure your data, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

If you are accessing our website from outside the U.S., please be aware that your information may be transferred to and processed in countries with different data protection laws. By using our site, you consent to these transfers.

9. Third-Party Links

Ultra Home may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

10. Children’s Privacy

We do not knowingly collect or solicit personal data from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Continued use of the site after changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions or concerns about this Privacy Policy or to exercise your rights under GDPR or CCPA, please contact us:

📧 Email: oliviacreativeworks@gmail.com
🌐 Website: https://ultrahome.site